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This page sets out how as880 collects, stores and uses information tied to your account — including payment details linked to Nagad, Rocket and Upay transactions. Access and eligibility depend on your local law and the eligible regions where our services are available.
When you open an account with us, we collect the information needed to verify your identity, process transactions and keep your account secure. This includes the details you enter during registration, the payment channels you connect — such as Nagad, Rocket or Upay — and records of activity on your account. We hold this information only for as long as your account remains active or as required under applicable rules in your jurisdiction. We do not sell your personal data to third parties. Where we share data with service providers, those providers are bound by written agreements that restrict how they use it. Our policy applies to the web and mobile versions of as880 equally, so the same protections follow you whether you are on a phone browser or a desktop session. If you are accessing our services from Bangladesh, your use is subject to local laws governing online services and data handling; availability of specific features depends on your eligible region. We keep this policy updated when our practices change — check this page periodically for the current version, and reach out through our support routes if anything is unclear.
Payment records linked to your Nagad wallet are stored only for transaction verification and account reconciliation purposes.
Rocket transaction data is retained in line with our standard account data schedule and applicable local requirements.
Where you use Upay, the same data handling principles apply: collected for processing, not shared beyond service delivery.
Your registration details, session history and wallet activity are held in secured systems and accessed only by authorised personnel.
Not every interaction on as880 sits under the same data rules. Some areas — your personal account, your transaction records, your session data — fall squarely within this policy. Others, like third-party payment processors or external sites linked from our pages, operate under their own separate terms. Knowing the boundary helps you understand exactly what protection we are committing to and where you need to look elsewhere.
All data collected when you register, log in or update your account details is within this policy. This covers your credentials, contact information and account preferences as stored on our platform.
Payment activity processed through Nagad, Rocket or Upay via our platform is within scope. We handle the record of that transaction; the wallet provider holds its own separate data under its own policy.
Browsing behaviour on our pages — which sections you visit and how long you stay — is within scope and used only to improve your account experience, not sold or profiled for advertising.
External links, payment gateway interfaces and any service operating outside the as880 domain are not covered here. Review the privacy terms of those services directly.
You have real choices about the data we hold on your account. You can ask us to show you the information we have on file, correct anything that is wrong, or raise a question about how a specific piece of data was collected or used. To review your account records, log in and navigate to the account settings area — your profile details, registered payment methods and transaction history are visible there. If you spot an error in your registered details, you can update most fields directly in the account settings page; for fields that require our team to change, contact support through the routes listed on this page. If you want to ask about a specific data matter — why certain information was collected, how long it will be kept, or whether it has been shared — send your question through our published support route and we will respond with the relevant detail. Requests to close an account and remove associated data are handled by our support team; we will confirm what can be removed and what we are required to retain under applicable rules.
Log in and open account settings to see your registered details, linked payment methods and transaction history without contacting support.
Update editable fields directly in account settings; for locked fields, raise a correction request through our support route with the accurate information.
Send a specific question about any data point — collection reason, retention period, sharing status — via the published support route and we will respond with full detail.
Contact our support team to close your account. We will confirm which data is removed and which records we must retain in line with applicable local requirements.
If you have a question specifically about this privacy policy — how your data is used, a correction you need made, or a request to understand what we hold — use any of the contact routes below. We respond through the same channel you write to us on.
Open the chat widget from any page on as880 to reach our support team. Mention that your question is about the privacy policy so it is routed to the right person.
Send your privacy question to the support email address listed in the contact section of your account dashboard. Include your registered account identifier so we can locate your records.
The help centre linked from your account settings page contains written answers to common privacy and data questions. Check there first for immediate answers before raising a direct request.
We apply consistent controls across every part of your account data — from the moment you register to the point any record is removed. Our approach covers how data is stored, who can access it, how long it is kept and how you can request changes.
Account data is held on secured servers with access restricted to authorised personnel. We apply standard encryption practices to data in transit and at rest, covering your credentials and linked payment details.
We use cookies to maintain your logged-in session and remember your account preferences. You can review and clear cookies through your browser settings at any time; removing them will log you out of the current session.
We keep your data for as long as your account is active and for any period required by applicable rules afterward. When data is no longer needed, it is removed from our systems in line with our internal schedule.
To update, query or request removal of your data, contact us through the published support routes. We confirm receipt and follow up with what action was taken and any retention obligations that apply.
These questions cover the details our account holders ask most often about data, rights and how to act on them.
We collect the details you enter during registration — name, contact information and any identity verification data required. Once your account is active, we also record transaction activity, including payment channel data from Nagad, Rocket or Upay, and standard session information.
Retention periods depend on the type of data and on applicable local rules. Transaction records may be kept longer than profile data because of legal requirements. When you close your account, we will confirm which records are removed and which we are required to hold for a defined period.
We share data only with service providers who need it to deliver the service — for example, payment processors handling Nagad or Rocket transactions. Those providers are bound by agreements that prevent them from using your data for anything outside that purpose. We do not sell personal data.
Log in and open your account settings page — most profile fields are editable directly. For fields that are locked after verification, contact our support team through live chat or the email route in your account dashboard and provide the correct information.
Yes. Your transaction history and account details are visible in the account settings area once you are logged in. For a fuller view of what we hold, send a data request through our published support route with your account identifier and we will provide the relevant records.
The policy sets out our practices across all supported regions, but how it applies to you specifically depends on your local law and the eligible region from which you are accessing our services. Access to certain features may vary by jurisdiction.